Knowledge Management

The process[4] of finding, selecting and organizing the ‘intellectual capital[1]’ of a company; whether that is files in a database[3], or the information[2] lodged in each employee’s brain; and then presenting that knowledge in a way that helps employees understand and act on that information.

Defined Terms
1. intellectual capital.

The knowledge assets within a company about the company and its processes. This includes information in company databases and individual employee knowledge.

2. information.

The by-product of having data in an HR System. Data is gathered and reviewed providing information for decision making.

3. database.

A set of data. A permanent, self descriptive store of interrelated data items arranged in a logical way that can be accessed by various computer programs.

4. process.

The mechanism through which the data are transformed, manipulated and created into output such as a report, a decision etc. A series of activities that need to be carried out to accomplish some sort of organizational goal. A sequence of events or activities that are triggered by something happening and results in something being achieved.

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