A workflow diagram[1] to bring forth a clearer understanding of a process[2] or series of parallel processes. Mapping illustrates pictorially, through graphs and charts, how certain business processes flow into others. This allows an observer to ‘walk-through’ the whole process and see it in its entirety.
Denotes movement of documents, resources, and data throughout the entire work process for a specific product or service. Visual representation of how the task should be completed can help employees better understand the process and work more efficiently.
The mechanism through which the data are transformed, manipulated and created into output such as a report, a decision etc. A series of activities that need to be carried out to accomplish some sort of organizational goal. A sequence of events or activities that are triggered by something happening and results in something being achieved.