Glossary Archive

A defined series of tasks within a process. When supported by software, this automates tasks with the ability to send notifications to persons involved in a process that their step in the process is ready for execution. For example, in processing a pay change, the document may be automatically routed from the Manager to HR or Compensation for approval and then to payroll for processing. At each stage in the workflow, one individual or group is responsible for a specific task. Once the task is complete, the workflow software ensures that the individuals responsible for the next task are notified and receive the data they need to execute their stage of the process. A process, usually automated, of steps with rules, roles, and routing instructions to achieve an outcome.

Denotes movement of documents, resources, and data throughout the entire work process for a specific product or service. Visual representation of how the task should be completed can help employees better understand the process and work more efficiently.

A type of analytics that focuses on workforce metrics and optimization. Workforce analytics uses a combination of data analysis tools and statistical methods to measure workforce performance.

An umbrella term for desktop and mobile programs that help a business manage time and attendance, staff scheduling, forecasting and productivity.

The assessment of the current workforce in order to predict future needs. This can consist of both demand planning and supply planning.

A deliverable or project work component at the lowest level of each branch of the work breakdown structure. The work package includes the scheduled activities and schedule milestones required to complete the work package deliverable or project work component.

An international community that develops and maintains standards and protocols for the World Wide Web.

A technique for including a non-object-oriented component into a component architecture by providing an interface to communicate with the object software. Often used to link legacy applications to a new system.

A nonprofit organization that developed interoperability standards for unlike systems.

A cryptographic technique that allows one party to prove the validity of a statement or claim without revealing the underlying sensitive information or data.