Glossary Archive

When a user is interacting directly with the application. Each time the user enters information or requests information is considered to be a transaction. Most types of self service are examples of OLTP, like bank ATM’s and enrolling in your benefits online.

A type of software delivery model that is installed and operated from a customer's in-house server and computing infrastructure. It utilizes an organization’s native computing resources and requires only a licensed or purchased copy of software from an independent software vendor. In the case of on-premise software, the purchaser capitalizes the expenses of the software.

An authentication protocol that allows applications to verify the identity of users based on the authentication performed by an OpenID Connect provider.

A service or platform that implements the OpenID Connect protocol for user authentication and identity verification.

Code that is available publicly and that anyone can use. People can take it and modify it for their purposes.

An architecture where applications can run on a variety of leading hardware and database platforms without the need for changes to the application programs. For example, an application that can run on Oracle or SQL would be considered open from a database platform perspective.

The software that tells a computer how to run its most basic functions and how to interpret user commands. For example; Windows is the operating system for PCs and Macintosh is the operating system for Apple Computers. In mobile devices, operating systems are most typically Android or, for Apple products, iOS.

System feasibility assessment tool that focuses on how well the new system will fit within the organization including issues such as development schedule, extent of organizational change and user responses to the system.

Actions taken to incur the functionality and effectiveness of a system or any ongoing process once it’s put into use. Also a phase in the product lifecycle.

The translation of images of handwritten or printed text into computer-editable text, usually by a scanner. Used most frequently in resume collection processes and systems.